FAQ’s

Here are 5 common FAQs you can include on your website:
    1.    What is your shipping policy?
We offer standard shipping options, and all orders are processed within 4-5 business days. Shipping times may vary based on your location.

    2.    How can I track my order?
Once your order has shipped, you will receive a tracking number via email. You can use this to track the status of your delivery through the carrier’s website.

    3.    Do you accept returns or exchanges?
Yes, we accept returns and exchanges within 30 days of purchase.

    4.    How do I contact customer support?
If you have any questions or need assistance, you can reach us through our Contact Us page. We strive to respond within 24-48 hours.

    5.    Are your products available in physical stores?
At this time, all of our products are exclusively available through our online store. We have two warehouses located in Sydney and Brisbane. However, we plan to have a physical store in future. However, stay tuned for upcoming announcements about potential retail partnerships!